We are happy to announce that the head of our hospitality division Jo Robinson will be taking part in the Hotel Insights Forum, organised by the BDRC Continental, on the 14th September 2017 at the Amba Hotel Marble Arch in London, United Kingdom.
Focusing on customer insight data, leading industry specialists will explore the threats, opportunities and challenges that the hospitality industry currently face.
“I am delighted to be taking part in this prestigious event” says Jo, “With a backdrop of changing global economic trends, an increasingly competitive market and a change in guest behaviour, brought about by the rise in social media, it has never been more important for brands to take control of their reputation and capitalise on the ways they can improve their offering”.
The conference will cover areas including digital experience, immersive technology, harnessing the power of social media, insight to influence brand strategy, projects marketing, financial and investment appraisal and strategy development.
With over 100 delegates from some of the industry’s leading organisations and brands, this year’s Hotel Insights Forum promises to offer an ideal platform for thought exchange, sector insight and strategy innovation.
Look out for some exciting content following the event tomorrow!